A Novel Multicriteria Model Applied to Cashew Chestnut Industrialization Process

The industrialization process of cashew chestnut involves a decision making based on subjective criteria. It must be analyzed by the production manager, representing the decision maker, always aiming the choice of alternatives that maximize the entire almond index at the end of the process. Currently, this choice is carried out by the historical data verification, or considering the tacit experience of the manager. Therefore, the decision maker tends to miss the choice of the best possible solution. Due to the problem nature and to the necessity of the presentation of a good solution, the ZAPROS method was applied to the process. In the case study, the ZAPROS method application result was the relative and absolute ordinance of the alternatives, according to the DM’s preferences. A case study was realized at the most critical part of the industrialization process of the cashew chestnut.