Using Lightweight Knowledge Modelling to Improve Proactive Information Delivery

The current work presents an integrated solution for task-centric proactive information delivery (PID) in agile knowledge working (AKW) environments. The approach exploits a lightweight incremental modeling of task relevant knowledge domains and process know-how using concept maps together with conceptbased task tagging to improve the quality of PID results. The feasibility of the described approach was proved during the joint research project TaskNavigator conducted by Ricoh Co. Ltd and DFKI GmbH.