Identification of Factors Influencing the Success of Hospital Information System (SIRS) by Hot-Fit Model 2006: A Case Study of RSUD Dr Samratulangi Tondano, Minahasa Regency, North Sulawesi

Hospital Information System (SIRS) is an integrated information system prepared to handle all hospital mana-gement processes, from diagnosis, patient treatment, medical record, pharmacy, pharmacy warehouse, billing, personnel database, payroll, and management control. Indonesian Constitution No. 44/52/1/2009 and the Decision of the Minister of Health No. 1171/1/1/2011 state that "Hospitals in Indonesia must record, report and perform SIRS". Therefore, RSUD Dr. Tondano Minahasa Regency, North Sulawesi, uses SIRS to support employee performance in providing health services for the public. The purpose of this study was identifying factors influencing the success of SIRS using Human Organization Technology Fit Model. The researchers randomly collected questionnaires from 150 respondents who used SIRS. Questionnaire data was collected and analyzed by SPSS and AMOS software. The result showed that from 16 proposed hypothesis, 14 hypotheses were accepted and 2 hypotheses were rejected. In conclusion, most SIRS users only focused on registration and administration functions instead of clinical function. Availability of IT unit and IT staff strongly influenced SIRS usage.

[1]  M. Sarstedt,et al.  A new criterion for assessing discriminant validity in variance-based structural equation modeling , 2015 .

[2]  Ephraim R. McLean,et al.  The DeLone and McLean Model of Information Systems Success: A Ten-Year Update , 2003, J. Manag. Inf. Syst..

[3]  Mohamed Khalifa Technical and Human Challenges of Implementing Hospital Information Systems in Saudi Arabia , 2014 .

[4]  Anastasia Papazafeiropoulou,et al.  An evaluation framework for Health Information Systems: human, organization and technology-fit factors (HOT-fit) , 2008, Int. J. Medical Informatics.

[5]  Adebowale I. Ojo,et al.  Validation of the DeLone and McLean Information Systems Success Model , 2017, Healthcare informatics research.

[6]  Shofana Erimalata Pendekatan Hot-Fit Framework dalam Generalized Structural Component Analysis pada Sistem Informasi Manajemen Barang Milik Daerah: Sebuah Pengujian Efek Resiprokal , 2016 .

[7]  Pratibha A. Dabholkar,et al.  How to Improve Perceived Service Quality by Increasing Customer Participation , 2015 .

[8]  Thanh D. Nguyen,et al.  Information Systems Success: A Literature Review , 2015, FDSE.

[9]  Andika Bayu Saputra,et al.  Indentifikasi Faktor-Faktor Keberhasilan Implementasi Sistem Informasi Manajemen Rumah Sakit , 2016 .

[10]  Cahya Tri Purnami,et al.  Evaluasi Sistem Informasi Manajemen Puskesmas Guna Mendukung Penerapan Sikda Generik Menggunakan Metode Hot Fit Di Kabupaten Purworejo , 2016 .

[11]  Edward H. Shortliffe,et al.  Medical data: their acquisition, storage, and use , 1990 .

[12]  Clare Stanier,et al.  Understanding the determinants of Cloud Computing adoption in Saudi healthcare organisations , 2016, Complex & Intelligent Systems.

[13]  Edward T. Chen Examining the Influence of Information Technology on Modern Health Care , 2020, Data Analytics in Medicine.

[14]  Nopita Cahyaningrum EVALUASI PENERAPAN SISTEM KOMPUTERISASI PENDAFTARAN PASIEN DI BALAI BESAR KESEHATAN PARU MASYARAKAT (BBKPM) SURAKARTA , 2016 .

[15]  Ephraim R. McLean,et al.  Information Systems Success Measurement , 2016, Found. Trends Inf. Syst..

[16]  Cahya Tri Purnami,et al.  Evaluasi Kinerja Sistem Informasi Manajemen Farmasi Di Rs Roemani Muhammadiyah Dengan Metode Hot Fit Model , 2016 .

[17]  Choong Seon Hong,et al.  Critical Factors Influencing Decision to Adopt Human Resource Information System (HRIS) in Hospitals , 2016, PloS one.

[18]  Mohamed Khalifa,et al.  Barriers to Health Information Systems and Electronic Medical Records Implementation. A Field Study of Saudi Arabian Hospitals , 2013, EUSPN/ICTH.

[19]  Tao Zhou,et al.  Understanding mobile SNS continuance usage in China from the perspectives of social influence and privacy concern , 2014, Comput. Hum. Behav..

[20]  Khanchitpol Yousapronpaiboon,et al.  SERVQUAL: Measuring Higher Education Service Quality in Thailand , 2014 .

[21]  Robert El-Kareh,et al.  Use of health information technology to reduce diagnostic errors , 2013, BMJ quality & safety.

[22]  Wing Wahyu Winarno,et al.  Model Evaluasi Kesuksesan dan Penerimaan Sistem Informasi E-Learning pada Lembaga Diklat Pemerintah , 2014 .

[23]  Ephraim R. McLean,et al.  Information Systems Success: The Quest for the Independent Variables , 2013, J. Manag. Inf. Syst..

[24]  Sven Laumer,et al.  Research on information systems failures and successes: Status update and future directions , 2014, Information Systems Frontiers.

[25]  Melinda Beeuwkes Buntin,et al.  The Benefits of Health Information Technology , 2011 .

[26]  Enterprise Architecture Transformation Process from a Federal Government Perspective: A Qualitative Case Study , 2016 .