Experiences using situated and non-situated techniques for studying work in context
暂无分享,去创建一个
[1] Lucy A. Suchman,et al. Representations of work , 1995, CACM.
[2] Tom Rodden,et al. Presenting ethnography in the requirements process , 1995, Proceedings of 1995 IEEE International Symposium on Requirements Engineering (RE'95).
[3] David Patching. Practical soft systems analysis , 1990 .
[4] Karen Holtzblatt,et al. Contextual design: using customer work models to drive systems design , 1996, CHI Extended Abstracts.
[5] Andrew F. Monk,et al. Inter-personal awareness and synchronization: assessing the value of communication technologies , 1996, Int. J. Hum. Comput. Stud..
[6] Peter Checkland,et al. Soft Systems Methodology in Action , 1990 .
[7] Douglas Schuler,et al. Participatory Design: Principles and Practices , 1993 .
[8] Peter Checkland,et al. Systems Thinking, Systems Practice , 1981 .
[9] Karen Holtzblatt,et al. Apprenticing with the customer , 1995, CACM.