Reducing the impact of AI Planning on end users ∗

In this paper we analyze the lessons learned during three projects that are being developed between our research group and our spin-off IActive Intelligent Solutions. These projects are based on the deployment of AI planning technology in three different business environments with a different degree of maturity in ICT. In these three cases we will focus on how to extract domain and problem files and how to integrate action plans with existing information services on the end-user side in order to facilitate the integration of P&S technology with legacy software and end-users work environment.