Investigating the Impact of E-business Capability on Supply Chain Performance

To get a better understanding of how e-business capability being used to improve supply chain performance,e-business capability is redefined by integrating the IT process-oriented view and the capability hierarchy view,and its two dimensions,i.e.the e-business system capability and e-business service capability,are identified.Then,a conceptual model linking e-business systems capability,IT support capability for collaborative strategy,and supply chain performance is developed,thus revealing the mechanism through which supply chain performance is influenced by e-business capability.The model differs from previous studies by(1) redefining e-business capability by integrating exiting literature and(2) proposing a mediating effect of e-business service capability on the relationship between e-business systems capability and supply chain performance.Further,a structural equation modeling analysis is used to analyze data from 152 manufacturing firms.Our findings indicate the existence of the two dimensions of e-business capability,and show that e-business service capability has a complete mediating effect on the relationship between e-business systems capability and supply chain performance.