Voice XML : strategies and techniques for effective voice application development with voice XML 2.0

Acknowledgments.Introduction.Pervasive Computing and Voice. Speech Recognition and Synthesis--The Basics. The Birth of VoiceXML: Bringing the Web Development Paradigm to the Phone. VoiceXML for the Enterprise: Deployment Challenges and the Rise of Voice Application Networks. Setting Up a VoiceXML Development Environment. VoiceXML Programming. VoiceXML Reference. VoiceXML Grammars and Speech Synthesis Markup Language (SSML). Dynamic VoiceXML: Generating Voice Applications from Server--Side Data. VoiceXML Security. The Voice Application Life Cycle. Designing an Effective Voice User Interface (VUI). Building an Application: A Case Study. The Future of Voice/VoiceXML Solutions. The Final Word--Strategy, Applications, and Conclusions. Appendix A: VoiceXML Tips and Tricks.Appendix B: Acronyms.Appendix C: References and Recommended Readings.Appendix D: Useful URLs.Index.