Green Lean Total Quality Information Management in Malaysian Automotive Companies

Abstract Green Lean Total Quality (GLTQ) Information Management System is a system comprises of Information Management (IM) in Environmental Management System (EMS) practices which is integrated to TQM with Lean Manufacturing (LM) principles. IM is essential especially in dealing with communication breakdown problems and ineffective communication system. The ultimate goal of this system is to focus on achieving total communication efficiency that uses Green and Lean TQM System. A survey questionnaire was developed and distributed to 30 highly active automotive vendors in Malaysia and analyzed by Minitab v16. It was found out that company with Green LTQ IM practices have generated more revenues and also have RND facilities. However, years of company establishment seemed not to affect the openness of the company to adapt new initiatives that can help to improve the effectiveness of the operations. It was also discovered that most companies agreed on effective procedures are needed in managing, systematically storing and transferring the latest analysed information. In LTQ IM, focus is given in optimizing the use and sharing of the analysed information data. The analysed information could be used as feedback by other divisions to plan and implement further improvement. The proposed Green LTQM IM framework established in this study based on the result obtained is believed to offer preliminary insight on the status of level in IM. Knowing their level, the companies can embark on new journey to enhance their IM. The proposed framework is a synergy of 4 awards practices and 5 systems which were integrated in the questionnaires. Future study can be conducted to access the status of IM in other companies and extended to other industry.