What we talk about when we talk about context

The emergence of ubiquitous computing as a new design paradigm poses significant challenges for human-computer interaction (HCI) and interaction design. Traditionally, HCI has taken place within a constrained and well-understood domain of experience—single users sitting at desks and interacting with conventionally-designed computers employing screens, keyboards and mice for interaction. New opportunities have engendered considerable interest in “context-aware computing”—computational systems that can sense and respond to aspects of the settings in which they are used. However, considerable confusion surrounds the notion of “context”—what it means, what it includes and what role it plays in interactive systems. This paper suggests that the representational stance implied by conventional interpretations of “context” misinterprets the role of context in everyday human activity, and proposes an alternative model that suggests different directions for design.

[1]  Susan Leigh Star,et al.  Sorting Things Out: Classification and Its Consequences , 1999 .

[2]  Harvey Sacks,et al.  Structures of Social Action: On doing “being ordinary” , 1985 .

[3]  Barry Brumitt,et al.  EasyLiving: Technologies for Intelligent Environments , 2000, HUC.

[4]  Maureen S. Battistella,et al.  Connections: New Ways of Working in the Networked Organization , 1991 .

[5]  Paul Dourish,et al.  Where the action is , 2001 .

[6]  Kjeld Schmidt,et al.  Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work ECSCW ’95 , 1995, Springer Netherlands.

[7]  Bill N. Schilit,et al.  Disseminating active map information to mobile hosts , 1994, IEEE Network.

[8]  Paul Dourish,et al.  On "Technomethodology": Foundational Relationships Between Ethnomethodology and System Design , 1998, Hum. Comput. Interact..

[9]  David Gelernter,et al.  Lifestreams: a storage model for personal data , 1996, SGMD.

[10]  Hiroshi Ishii,et al.  Tangible bits: towards seamless interfaces between people, bits and atoms , 1997, CHI.

[11]  Mark Weiser,et al.  Some computer science issues in ubiquitous computing , 1993, CACM.

[12]  Etienne Wenger,et al.  Communities of Practice: Learning, Meaning, and Identity , 1998 .

[13]  Alain Karsenty,et al.  Unremarkable computing , 2002, CHI.

[14]  Paul Dourish,et al.  Using metalevel techniques in a flexible toolkit for CSCW applications , 1998, TCHI.

[15]  Tom Rodden,et al.  Exploiting Context in HCI Design for Mobile Systems , 1998 .

[16]  Gregory D. Abowd,et al.  Context-aware computing , 2002 .

[17]  H. Garfinkel Studies in Ethnomethodology , 1968 .

[18]  Paul Dourish,et al.  Accounting for system behavior: representation, reflection, and resourceful action , 1997 .

[19]  Frank M. Shipman,et al.  Searching for the missing link: discovering implicit structure in spatial hypertext , 1993, Hypertext.

[20]  C. Fischer,et al.  America Calling: A Social History of the Telephone to 1940 , 1993 .

[21]  Keith Cheverst,et al.  Developing a context-aware electronic tourist guide: some issues and experiences , 2000, CHI.

[22]  James D. Hollan,et al.  Direct Manipulation Interfaces , 1985, Hum. Comput. Interact..

[23]  Yvonne Rogers,et al.  What Are Workplace Studies For? , 1995, ECSCW.

[24]  Rudi Volti,et al.  America Calling: A Social History of the Telephone to 1940 , 1992 .

[25]  Gregory D. Abowd,et al.  The Human Experience , 2002, IEEE Pervasive Comput..

[26]  David R. Morse,et al.  Enhanced Reality Fieldwork: the Context Aware Archaeological Assistant , 1997 .

[27]  A. Young Sorting Things Out: Classification and Its Consequences. , 2001 .

[28]  Paul Dourish,et al.  An approach to usable security based on event monitoring and visualization , 2002, NSPW '02.

[29]  Paul Dourish,et al.  Extending document management systems with user-specific active properties , 2000, TOIS.

[30]  P. Agre Lucy A. Suchman, Plans and Situated Actions: The Problem of Human-Machine Commuinication (Cambridge University Press, Cambridge 1987) , 1990, Artif. Intell..

[31]  Gregory D. Abowd,et al.  A Conceptual Framework and a Toolkit for Supporting the Rapid Prototyping of Context-Aware Applications , 2001, Hum. Comput. Interact..

[32]  Scott Brave,et al.  inTouch: a medium for haptic interpersonal communication , 1997, CHI Extended Abstracts.

[33]  Richard Ling,et al.  Hyper-coordination via mobile phones in Norway , 2002 .

[34]  R. Mackay Garfinkel and Ethnomethodology , 1987 .

[35]  Gloria Mark,et al.  Conventions and Commitments in Distributed CSCW Groups , 2002, Computer Supported Cooperative Work (CSCW).

[36]  William W. Gaver,et al.  Feather, Scent, and Shaker: Supporting Simple Intimacy , 1996 .

[37]  Richard N. Taylor,et al.  A highly-extensible, XML-based architecture description language , 2001, Proceedings Working IEEE/IFIP Conference on Software Architecture.

[38]  Scott L. Minneman,et al.  A confederation of tools for capturing and accessing collaborative activity , 1995, MULTIMEDIA '95.

[39]  Ted Selker,et al.  A Look at Human Interaction with Pervasive Computers , 1999, IBM Syst. J..

[40]  Lucy Suchman Plans and situated actions: the problem of human-machine communication , 1987 .

[41]  H. Garfinkel,et al.  I.1 The Work of a Discovering Science Construed with Materials from the Optically Discovered Pulsar , 1981 .

[42]  Donald A. Schön The reflective practitioner : how professionals think in action , 1986 .

[43]  Thomas P. Moran,et al.  User-tailorable systems: pressing the issues with buttons , 1990, CHI '90.

[44]  Nikolay Mehandjiev,et al.  Tailoring as Collaboration: The Mediating Role of Multiple Representations and Application Units , 1999, Computer Supported Cooperative Work (CSCW).

[45]  James H. Aylor,et al.  Computer for the 21st Century , 1999, Computer.

[46]  M. Lamming,et al.  "Forget-me-not" Intimate Computing in Support of Human Memory , 1994 .

[47]  Donald A. Sch The reflective practitioner: how professionals think in action , 1983 .

[48]  Wendy E. Mackay,et al.  Patterns of sharing customizable software , 1990, CSCW '90.

[49]  Bill N. Schilit,et al.  Context-aware computing applications , 1994, Workshop on Mobile Computing Systems and Applications.

[50]  Claude S. Fischer,et al.  America Calling: A Social History of the Telephone to 1940 , 1993, Business History Review.

[51]  D. Schoen,et al.  The Reflective Practitioner: How Professionals Think in Action , 1985 .

[52]  Tom Rodden,et al.  Building bridges: customisation and mutual intelligibility in shared category management , 1999, GROUP.