Task-Individual-Social Software Fit in Knowledge Creation Performance

Thepresentarticleaimstodisclosetheroleoftask–individual–socialsoftwarefit(TISF)inknowledge creation in the context of the manufacturing and service industries and research institutes. The methodologyusedisanempiricalstudythatproposesandexaminestheproposedresearchmodel. Themediationeffectofstructuralsocialexchangeisalsoexplored.Resultsofthedataanalysisof279 validsamplesrevealthefollowingfindings.First,theeffectofTISFisconfirmed.Second,structural exchangesdonotmediatetheroleofTISFtowardcreationperformance.Third,TISFissignificantly associatedwiththesocialsoftware,creationtask,andindividualcognitionvariables.Lastly,goal-free andgoal-framecreationmodesandanalyticalandintuitivecognitionstylessignificantlyinfluence thefitoffeaturesofcreationtask,individualcognition,andsocialsoftware.Thearticleprovides domainscholarsandpractitionerswithvalueofthetask–individual–socialsoftwarefitinthecontext ofknowledgecreation.Discussionandimplicationsarealsopresentedinthisarticle. KeywoRdS Creation Task, Individual Cognition, Knowledge Creation, Social Software

[1]  Chun Wei Choo,et al.  Innovation and knowledge creation: How are these concepts related? , 2006, Int. J. Inf. Manag..

[2]  M. Hoegl,et al.  Organizational knowledge creation and the generation of new product ideas: A behavioral approach , 2008 .

[3]  Adel M. Aladwani.  Compatible quality of social media content: Conceptualization, measurement, and affordances , 2017, Int. J. Inf. Manag..

[4]  L. Kerbache,et al.  Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage , 2018 .

[5]  Mervi Vuori,et al.  Exploring uses of social media in a global corporation , 2012, J. Syst. Inf. Technol..

[6]  Carlos Gershenson,et al.  Cognitive paradigms: which one is the best? , 2004, Cognitive Systems Research.

[7]  E. C. Martins,et al.  Building organisational culture that stimulates creativity and innovation , 2003 .

[8]  Tuija Mainela,et al.  Types and functions of social relationships in the organizing of an international joint venture , 2007 .

[9]  Shu-Chen Kao,et al.  Which mode is better for knowledge creation , 2011 .

[10]  David J. Chalmers,et al.  High-level perception, representation, and analogy: a critique of artificial intelligence methodology , 1992, J. Exp. Theor. Artif. Intell..

[11]  Richard T. Watson,et al.  Task-technology fit for mobile locatable information systems , 2008, Decis. Support Syst..

[12]  Dale Goodhue,et al.  Task-Technology Fit and Individual Performance , 1995, MIS Q..

[13]  Adeline du Toit,et al.  International Journal of Information Management Knowledge Creation Processes as Critical Enablers for Innovation , 2022 .

[14]  Marjorie A. Lyles.  Organizational Learning, knowledge creation, problem formulation and innovation in messy problems , 2014 .

[15]  Nicklas Salomonson,et al.  Communicative skills that support value creation: A study of B2B interactions between customers and customer service representatives , 2012 .

[16]  Michel Ballings,et al.  The added value of social media data in B2B customer acquisition systems: A real-life experiment , 2017, Decis. Support Syst..

[17]  Karin Sanders,et al.  How to Support Innovative Behaviour?The Role of LMX and Satisfaction with HR Practices , 2010 .

[18]  Arjen van Witteloostuijn,et al.  From the Editors: Common method variance in international business research , 2010 .

[19]  Barry Z. Posner,et al.  Person-Organization Values Congruence: No Support for Individual Differences as a Moderating Influence , 1992 .

[20]  Melanie C. Green,et al.  People or profiles: Individual differences in online social networking use , 2011 .

[21]  Patricia A. Chalmers,et al.  The role of cognitive theory in human-computer interface , 2003, Comput. Hum. Behav..

[22]  Andrew C. Inkpen.  Creating Knowledge through Collaboration , 1996 .

[23]  Riccardo Cappellin.  Territorial knowledge management: towards a metrics of the cognitive dimension of agglomeration economies , 2003, Int. J. Technol. Manag..

[24]  Shu-Chen Kao,et al.  Assessing the suitability of process and information technology in supporting tacit knowledge transfer , 2010, Behav. Inf. Technol..

[25]  Georg von Krogh,et al.  Knowledge creation in the eco-system: Research imperatives , 2014 .

[26]  Didi Sundiman,et al.  Human Resource Management in the Enhancement Processes of Knowledge Management , 2017 .

[27]  Yang Yu,et al.  The impact of social and conventional media on firm equity value: A sentiment analysis approach , 2013, Decis. Support Syst..

[28]  Shu-Chen Kao,et al.  Acceptance of enterprise blog for service industry , 2013, Internet Res..

[29]  Enrico Vezzetti,et al.  A product lifecycle management methodology for supporting knowledge reuse in the consumer packaged goods domain , 2011, Comput. Aided Des..

[30]  S. Zahra,et al.  Sources of capabilities, integration and technology commercialization , 2002 .

[31]  Robert Harris.  Improving tacit knowledge transfer within SMEs through e‐collaboration , 2009 .

[32]  Wu He,et al.  A review of social media security risks and mitigation techniques , 2012, J. Syst. Inf. Technol..

[33]  A. McAfee.  Mastering the three worlds of information technology , 2006 .

[34]  Hsi-Peng Lu,et al.  Toward an understanding of the behavioral intention to use a social networking site: An extension of task-technology fit to social-technology fit , 2014, Comput. Hum. Behav..

[35]  R. Rohrbeck,et al.  Exploring Value Creation from Corporate-Foresight Activities , 2011 .

[36]  Yulita Hanum P. Iskandar,et al.  The mediating role of internet addiction on the relation between task technology fit and performance impact in online training context , 2017, 2017 IEEE Conference on e-Learning, e-Management and e-Services (IC3e).

[37]  Chen-Wei Yang,et al.  Organisational knowledge creation strategies: A conceptual framework , 2010, Int. J. Inf. Manag..

[38]  Shu-Chen Kao,et al.  Appraisal of Knowledge Object Use via a Three-Phase Flow Profile , 2016, J. Inf. Knowl. Manag..

[39]  John T. Mentzer,et al.  Forecasting Task-technology Fit: The Influence of Individuals, Systems and Procedures on Forecast Performance , 2010 .

[40]  Brent A. Scott,et al.  Integrating social exchange and affective explanations for the receipt of help and harm: A social network approach , 2012 .

[41]  Didi Sundiman,et al.  Knowledge Management Role on Creating Service Excellence: Case Study on Building Materials Supermarket In the city of Sampit - Indonesia , 2016, KMO.

[42]  T. Hellström,et al.  Boundary organisations in science: From discourse to construction , 2003 .

[43]  Jan Adamowski,et al.  Serious games as a catalyst for boundary crossing, collaboration and knowledge co-creation in a watershed governance context. , 2018, Journal of environmental management.

[44]  Scott B. MacKenzie,et al.  Common method biases in behavioral research: a critical review of the literature and recommended remedies. , 2003, The Journal of applied psychology.

[45]  Michele Gorgoglione,et al.  Managing knowledge transfer by knowledge technologies , 2002 .

[46]  Chulmo Koo,et al.  Examination of how social aspects moderate the relationship between task characteristics and usage of social communication technologies (SCTs) in organizations , 2011, Int. J. Inf. Manag..

[47]  Siqing Shan,et al.  Impact of quality management practices on the knowledge creation process: The Chinese aviation firm perspective , 2013, Comput. Ind. Eng..

[48]  Ansgar Zerfass,et al.  Social media governance: regulatory frameworks for successful online communications , 2013 .

[49]  Gwendolyn L. Kolfschoten,et al.  Cognitive learning efficiency through the use of design patterns in teaching , 2010, Comput. Educ..

[50]  César Camisón,et al.  Knowledge creation and absorptive capacity: The effect of intra-district shared competences , 2011 .

[51]  Georg von Krogh,et al.  How does social software change knowledge management? Toward a strategic research agenda , 2012, J. Strateg. Inf. Syst..

[52]  Thurasamy Ramayah,et al.  Internet usage, user satisfaction, task-technology fit, and performance impact among public sector employees in Yemen , 2017 .

[53]  Nuha Zamzami,et al.  The impact of individual collaborative activities on knowledge creation and transmission , 2017, Scientometrics.

[54]  Christopher W. Allinson,et al.  The Cognitive Style Index: A Measure of Intuition‐Analysis For Organizational Research , 1996 .

[55]  Cheri Ostroff,et al.  Person–Environment Fit in the Selection Process , 2012 .

[56]  Salih Yesil,et al.  An Empirical Investigation into the Influence of Knowledge Sharing Barriers on Knowledge Sharing and Individual Innovation Behaviour , 2013, Int. J. Knowl. Manag..

[57]  Paul T. Jaeger,et al.  The impact of polices on government social media usage: Issues, challenges, and recommendations , 2012, Gov. Inf. Q..

[58]  Didi Sundiman,et al.  Confucianism ethic, Guanxi, and acculturation role on the knowledge transfer process of Chinese descendant in Indonesia , 2015 .

[59]  Yuh-Jen Chen.  Knowledge integration and sharing for collaborative molding product design and process development , 2010, Comput. Ind..

[60]  Alison Parkes,et al.  The effect of task-individual-technology fit on user attitude and performance: An experimental investigation , 2013, Decis. Support Syst..

[61]  Jeffrey R. Edwards,et al.  Person-job fit:: A conceptual integration, literature review, and methodological critique. , 1991 .

[62]  R. Cropanzano,et al.  Social Exchange Theory: An Interdisciplinary Review , 2005 .

[63]  Ting-Peng Liang,et al.  Can Social Exchange Theory Explain Individual Knowledge-Sharing Behavior? A Meta-Analysis , 2008, ICIS.

[64]  Daniela Carlucci,et al.  Managing knowledge processes for value creation , 2012 .

[65]  Christian Matt,et al.  Reducing the Service Deficit in M-Commerce: How Service-Technology Fit Can Support Digital Sales of Complex Products , 2018, Int. J. Electron. Commer..

[66]  James T. C. Teng,et al.  Paths to tacit knowledge sharing: knowledge internalization and individual-task-technology fit , 2016 .

[67]  Andrew N. K. Chen,et al.  Evaluating the effects of task-individual-technology fit in multi-DSS models context: A two-phase view , 2011, Decis. Support Syst..