AN EMPIRICAL EXAMINATION OF THE INFLUENCE OF INFORMATION TECHNOLOGY AND TRUST ON SUPPLY CHAIN DYAD RELATIONSHIPS AND PERFORMANCE

ii ACKNOWLEDGEMENTS " In God we Trust! The rest need empirical evidence. " Completing this dissertation has been a challenge and it would have been impossible to complete it without the guidance of some people. I would like to thank Bhagawan Shri Sathya Sai Baba for showering HIS grace on me, my parents and my family and for being patient with me, my friends Aakash Taneja and George Mangalaraj for encouraging me through the course. Without their help I would have had a lot of difficulty in finishing my dissertation. My committee always found time for me and guided me whenever I needed them. Special thanks to Dr. James Teng, my dissertation chair. His rigorous requirements, vast knowledge of the Information Systems domain and attention to detail made my dissertation a much better one. The Department of Information Systems and Operations Management were supportive and also provided much needed financial support. Lastly, I would like to thank my country India for providing me with basic-human values which came handy in dealing with the ups and downs of life.

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