Developing buyer-supplier relationships in the automobile industry A study of Jaguar and Nippondenso

Abstract The adoption of Japanese-style practices is considered to be the most effective weapon for automobile manufacturers to sustain and enhance future revenue in the face of increasingly fierce competition. This paper illustrates how these practices influence the development of a relationship, through studying the current partnership between Jaguar and Nippondenso.

[1]  R. Bertodo,et al.  The role of suppliers in implementing a strategic vision , 1991 .

[2]  Jae-Ho Hyun,et al.  Buyer-supplier relations in the European automobile component industry , 1994 .

[3]  E. Gummesson Making Relationship Marketing Operational , 1994 .

[4]  Gregory T. Gundlach,et al.  The Structure of Commitment in Exchange , 1995 .

[5]  J. E. Swan,et al.  How industrial salespeople gain customer trust , 1985 .

[6]  Chris Carr,et al.  Lessons from Nissan′s British Suppliers , 1992 .

[7]  Martin Christopher,et al.  Relationship Marketing: Bringing Quality, Customer Service and Marketing Together , 1993 .

[8]  S. Hunt,et al.  The Commitment-Trust Theory of Relationship Marketing , 1994 .

[9]  P. Monthoux,et al.  Organizational mating and industrial marketing conservatism — some reasons why industrial marketing managers resist marketing theory , 1975 .

[10]  G. Zaltman,et al.  Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations , 1992 .

[11]  F. Dwyer,et al.  Developing Buyer-Seller Relationships: , 1987 .

[12]  Ian R. Macneil The new social contract: An inquiry into modern contractual relations , 1980 .

[13]  Barry Wilkinson,et al.  Buyer-supplier relations in the UK - automotive industry: Strategic implications of the Japanese manufacturing model , 1992 .

[14]  H. Håkansson International Marketing and Purchasing of Industrial Goods: An Interaction Approach , 1982 .

[15]  Chris Carr Global, national and resource based strategies: an examination of strategic choice and performance in the vehicle components industry , 1993 .

[16]  Louis W. Stern,et al.  Power Measurement in the Distribution Channel , 1972 .

[17]  T. Nishiguchi,et al.  Strategic Industrial Sourcing: The Japanese Advantage , 1994 .

[18]  Hakan Hakansson,et al.  Getting Innovations Out of the Supplier Networks , 1993 .

[19]  R. Lusch Sources of Power: Their Impact on Intrachannel Conflict , 1976 .

[20]  John R. Nevin,et al.  Power in a Channel of Distribution: Sources and Consequences , 1974 .

[21]  A. Bonaccorsi,et al.  Strategic Partnerships in New Product Development: an Italian Case Study , 1994 .

[22]  Peter J. Carnevale,et al.  Effects of trust, aspiration, and gender on negotiation tactics. , 1980 .

[23]  Michael Etgar,et al.  Channel Domination and Countervailing Power in Distributive Channels , 1976 .

[24]  David T. Wilson Dyadic Interaction: an Exchange Process , 1976 .

[25]  Robert Elias,et al.  Conflict and power , 1993 .

[26]  C. Grönroos,et al.  Managing Customer Relationships for Profit: The Dynamics of Relationship Quality , 1994 .

[27]  F. Nye,et al.  Social Exchange in Developing Relationships , 1979 .

[28]  A. Friedman Industry and Labour: Class Struggle at Work and Monopoly Capitalism , 1980 .

[29]  Michael Etgar,et al.  Selection of an Effective Channel Control Mix , 1978 .

[30]  Michael Etgar,et al.  Selection of an Effective Channel Control Mix , 1978 .

[31]  James Richardson PARALLEL SOURCING AND SUPPLIER PERFORMANCE IN THE JAPANESE AUTOMOBILE INDUSTRY , 1993 .

[32]  P. Swingle,et al.  The structure of conflict , 1970 .

[33]  C. Grönroos Relationship approach to marketing in service contexts: The marketing and organizational behavior interface , 1990 .

[34]  P. Schurr,et al.  Influences on exchange processes: Buyers' preconceptions of a seller's trustworthiness and bargaining toughness. , 1985 .

[35]  D. Ford The Development of Buyer‐Seller Relationships in Industrial Markets , 1980 .

[36]  James A. Narus,et al.  A Model of Distributor Firm and Manufacturer Firm Working Partnerships , 1990 .

[37]  S. Drew Downsizing to Improve Strategic Position , 1994 .

[38]  Charles R. O'Neal,et al.  JIT procurement and relationship marketing , 1989 .

[39]  Wesley J. Johnston,et al.  Relationship management: Managing the selling and the buying interface , 1986 .

[40]  Robert E. Spekman Strategic supplier selection: Understanding long-term buyer relationships , 1988 .

[41]  R. M. Monczka,et al.  Cooperative Buyer/Seller Relationships and a Firm's Competitive Posture , 1989 .

[42]  W. Ouchi,et al.  JAPANESE-STYLE PARTNERSHIPS -- GIVING COMPANIES A COMPETITIVE EDGE. , 1993 .

[43]  Mari Sako,et al.  Price, Quality and Trust: Inter-firm Relations in Britain and Japan , 1992 .

[44]  Shankar Ganesan Determinants of Long-Term Orientation in Buyer-Seller Relationships , 1994 .

[45]  Daniel T. Jones,et al.  The machine that changed the world : based on the Massachusetts Institute of Technology 5-million dollar 5-year study on the future of the automobile , 1990 .

[46]  Robert F. Lusch,et al.  Franchisee Satisfaction: Causes and Consequences , 1976 .

[47]  Paul Matthyssens,et al.  Getting closer and nicer: partnerships in the supply chain , 1994 .

[48]  E. Gummesson The new marketing—Developing long-term interactive relationships , 1987 .