An Integrated Quality Management System for Healthcare

Received: January 11, 2017 Revised: April 13, 2017 Accepted: July 04, 2017 Abstract: Background: A hospital organization with multiple locations and departments is a dynamic organization, which has to deal with a large number of internal and external factors. For the purpose of providing good quality and an effective and efficient patient care, tailored to the actual needs of patients, the focus must be on continuous quality improvement. Therefore, a smart and transparent quality management system for employees and stakeholders is necessary, which is widely accepted in the organization.