The T-form organization : using technology to design organizations for the 21st century

A NEW WAY TO ORGANIZE. The T-Form Organization: Flat and Fast. Building Blocks: The New Design Variables. Steps Toward Change: Preparation and Pitfalls. THE DOMESTIC IMPACT OF INFORMATION TECHNOLOGY. Corporate Strategy: Creating the New Road Map for Competing. Virtual Markets: Making Electronic Connections with Stakeholders. Radical Change: Redesigning the Organization. DESIGNING THE T-FORM ORGANIZATION. Technology-Based Structures: New Organizational Forms. Information-Based Operations: New Ways to do Business. Customer-Based Service: A New Focus for Business. Group-Based Communications: Changing the Way we Manage. BUILDING THE TECHNOLOGY INFRASTRUCTURE. Networks: The Ubiquitous Electronic Alliance. Technologies: The Future That is Already Here. IMPLEMENTING THE T-FORM DESIGN. The Challenge of Change: Converting from Old to New Design. The T-Form Reconsidered. Pathways to Success and Competitiveness.