THE OC TRANSPO "SMART SYSTEMS" ACTION PLAN

This paper summarizes an action plan developed in the fall of 1998 to prepare for the implementation of "smart systems" enhancements for OC Transpo operations, building on the strategies for change which have emerged for attaining OC Transpo goals. The term "smart systems" is used to refer to the use of advanced technology and computer systems which will increase customer convenience and improve operational efficiency. These include advanced fare collection, automatic vehicle location and control, passenger information and traffic signal priority systems.