Indoor Wayfinding Using Interactive Map

This study explored the use of interactive map for an academic library building. An interactive map was developed for six floors of the building. Participants used the map on a mobile device to conduct four different wayfinding tasks. A mobile eyetracking system was used to record gaze information that participants viewed. The gaze data were analyzed quantitatively and qualitatively using Begaze software. The results revealed that there were some trends. Individuals who were familiar with information technology devices were more successful in wayfinding making less error and hesitation. Individuals who had better sense of direction were more successful as well. However, familiarity with the building did not seem to be making a difference. Some design implications for interactive map design were suggested. The areas that are not open to public should have more explicit cues that the areas are not accessible such as crossing out the area.

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