Decision Making Procedure: Applications of IBM SPSS Cluster Analysis and Decision Tree

1 3 Abstract: Decision making process is one of the most complex tasks faced by all types of businesses. If the decision depends on the multi-criteria problem conditions with huge volumes of data and the data is represented in different formats, it becomes impossible to process the data without the aid of computer software. Today's market of statistical software can offer a variety of statistical software for solving different complex tasks. Moreover, we can find the very useful introductory guidance on the diversity of software packages classified as general statistics software, data mining software, mathematical computing packages, spatial statistics, econometrics packages, etc. Also there are a lot of free statistical software packages available today. In this article the IBM SPSS Statistics 19 with its cluster analysis and decision tree procedures is taken as a tool for considering decision making problems. This type of analysis can be applicable in turn, sequentially on the certain problem data.