A Collaboration-centric Taxonomy of the Internet of Things: Implications for Awareness Support

Abstract The Internet of Things (IoT) has the potential to become a new collaboration modality. Building on this proposition, we developed a taxonomy to explore how the IoT can enable collaboration, and conversely, how current knowledge on collaboration systems can guide IoT system development and research. The taxonomy is grounded in IoT use cases and bridges the technical and human aspects by drawing on collaboration and computer network theories. Our preliminary analysis of a subset of the taxonomy suggested that providing awareness support to IoT system users is likely to be a fundamental challenge in IoT system design. Our subsequent conceptualization of the entire taxonomy—what we present in this paper—applies awareness theory to arrive at a novel, comprehensive, and structured understanding of the awareness needs of IoT system users. This understanding can be leveraged as a formative tool by system developers to identify requirements and by researchers to develop design guidance for effective collaboration in IoT systems.

[1]  Martin White,et al.  Taxonomy for Internet of Things - Tools for Monitoring Personal Effects , 2014, PECCS.

[2]  M. Dodgson.  Learning, Trust, and Technological Collaboration , 1993 .

[3]  Noël Crespi,et al.  The Cluster Between Internet of Things and Social Networks: Review and Research Challenges , 2014, IEEE Internet of Things Journal.

[4]  Jean Scholtz,et al.  Awareness in human-robot interactions , 2003, SMC'03 Conference Proceedings. 2003 IEEE International Conference on Systems, Man and Cybernetics. Conference Theme - System Security and Assurance (Cat. No.03CH37483).

[5]  Carl Gutwin,et al.  Workspace Awareness in Real-Time Distributed Groupware: Framework, Widgets, and Evaluation , 1996, BCS HCI.

[6]  E. Hutchins.  Cognition in the wild , 1995 .

[7]  D. Wegner.  Transactive Memory: A Contemporary Analysis of the Group Mind , 1987 .

[8]  S. Shyam Sundar,et al.  Balancing human agency and object agency: an end-user interview study of the internet of things , 2012, UbiComp.

[9]  Stamatis Karnouskos,et al.  The cooperative Internet of Things enabled Smart Grid , 2010 .

[10]  Luciano Bononi,et al.  A Collaborative Internet of Things Architecture for Smart Cities and Environmental Monitoring , 2018, IEEE Internet of Things Journal.

[11]  Venkateswara Raju Konduru,et al.  Challenges and solutions of interoperability on IoT: How far have we come in resolving the IoT interoperability issues , 2017, 2017 International Conference On Smart Technologies For Smart Nation (SmartTechCon).

[12]  S. Mohammed,et al.  Mental models in design teams: a valid approach to performance in design collaboration? , 2007 .

[13]  Moisés Lima Dutra,et al.  An Application Domain-Based Taxonomy for IoT Sensors , 2016, ISPE TE.

[14]  Holly A. Yanco,et al.  Classifying human-robot interaction: an updated taxonomy , 2004, 2004 IEEE International Conference on Systems, Man and Cybernetics (IEEE Cat. No.04CH37583).

[15]  Jill L. Drury,et al.  A collaboration-focused taxonomy of the Internet of Things , 2015, 2015 IEEE 2nd World Forum on Internet of Things (WF-IoT).

[16]  Paul Dourish,et al.  Awareness and coordination in shared workspaces , 1992, CSCW '92.

[17]  Marimuthu Palaniswami,et al.  Internet of Things (IoT): A vision, architectural elements, and future directions , 2012, Future Gener. Comput. Syst..

[18]  Mica R. Endsley,et al.  Design and Evaluation for Situation Awareness Enhancement , 1988 .

[19]  F. Behmann,et al.  Collaborative Internet of Things (C-Iot): For Future Smart Connected Life and Business , 2015 .

[20]  Antonio Iera,et al.  The Social Internet of Things (SIoT) - When social networks meet the Internet of Things: Concept, architecture and network characterization , 2012, Comput. Networks.

[21]  Robert Johansen,et al.  Groupware: Computer Support for Business Teams , 1988 .

[22]  Wolff-Michael Roth,et al.  From I-Awareness to We-Awareness in CSCW , 2016, Computer Supported Cooperative Work (CSCW).

[23]  Holly A. Yanco,et al.  "Where am I?" Acquiring situation awareness using a remote robot platform , 2004, 2004 IEEE International Conference on Systems, Man and Cybernetics (IEEE Cat. No.04CH37583).

[24]  Marian G. Williams,et al.  Extending usability inspection evaluation techniques for synchronous collaborative computing applications , 2002 .

[25]  Antonio Iera,et al.  The Internet of Things: A survey , 2010, Comput. Networks.

[26]  Menachem Domb,et al.  Smart Home Systems Based on Internet of Things , 2019, IoT and Smart Home Automation [Working Title].

[27]  Carl Gutwin,et al.  A Descriptive Framework of Workspace Awareness for Real-Time Groupware , 2002, Computer Supported Cooperative Work (CSCW).

[28]  Hasan Omar Al-Sakran,et al.  Intelligent Traffic Information System Based on Integration of Internet of Things and Agent Technology , 2015 .

[29]  Heng Xu,et al.  Information Privacy Research: An Interdisciplinary Review , 2011, MIS Q..

[30]  Mica R. Endsley,et al.  Choosing Team Collaboration Tools: Lessons from Disaster Recovery Efforts , 2005 .

[31]  Emiliano Miluzzo,et al.  A survey of mobile phone sensing , 2010, IEEE Communications Magazine.

[32]  P. Mattessich,et al.  Collaboration: What Makes It Work- A Review of Research Literature on Factors Influencing Successful Collaboration , 1992 .

[33]  Mica R. Endsley,et al.  COLLABORATION TOOLS FOR THE ARMY'S FUTURE FORCE , 2003 .

[34]  Fan Ye,et al.  Mobile crowdsensing: current state and future challenges , 2011, IEEE Communications Magazine.

[35]  Qiang Liu,et al.  Enabling cyber-physical systems with machine-to-machine technologies , 2013, Int. J. Ad Hoc Ubiquitous Comput..

[36]  Olatz Arbelaitz,et al.  Smart Meeting Room Usage Information and Prediction by Modelling Occupancy Profiles † , 2019, Sensors.

[37]  Emiliano Miluzzo,et al.  CenceMe - Injecting Sensing Presence into Social Networking Applications , 2007, EuroSSC.

[38]  Angela Di Febbraro,et al.  On Exploiting Ride-Sharing and Crowd-Shipping Schemes within the Physical Internet Framework , 2018, 2018 21st International Conference on Intelligent Transportation Systems (ITSC).

[39]  James D. Thompson.  Organizations in Action , 1967 .

[40]  Wei Ni,et al.  Anatomy of Threats to the Internet of Things , 2019, IEEE Communications Surveys & Tutorials.

[41]  Thomas B. Sheridan,et al.  Humans and Automation: System Design and Research Issues , 2002 .

[42]  Tom Gross,et al.  Supporting Effortless Coordination: 25 Years of Awareness Research , 2013, Computer Supported Cooperative Work (CSCW).

[43]  William J. Clancey,et al.  Shared Awareness, Autonomy and Trust in Human-Robot Teamwork , 2014, AAAI Fall Symposia.

[44]  Víctor M. González Suárez,et al.  An IoT Platform for Epilepsy Monitoring and Supervising , 2017, J. Sensors.

[45]  Shuang-Hua Yang,et al.  How the internet of things technology enhances emergency response operations , 2013 .

[46]  Mohamed Abdel-Basset,et al.  Internet of Things (IoT) and its impact on supply chain: A framework for building smart, secure and efficient systems , 2018, Future Gener. Comput. Syst..

[47]  Dzmitry Kliazovich,et al.  A Survey on Mobile Crowdsensing Systems: Challenges, Solutions, and Opportunities , 2019, IEEE Communications Surveys & Tutorials.

[48]  Wolfgang Prinz,et al.  NESSIE: An awareness environment for cooperative settings , 1999, ECSCW.

[49]  Douglas R. Vogel,et al.  The Arizona Analyst Information System: supporting collaborative research on international technological trends , 1990 .

[50]  Xiao Han,et al.  Taxi Exp: A Novel Framework for City-Wide Package Express Shipping via Taxi Crowd Sourcing , 2014, 2014 IEEE 11th Intl Conf on Ubiquitous Intelligence and Computing and 2014 IEEE 11th Intl Conf on Autonomic and Trusted Computing and 2014 IEEE 14th Intl Conf on Scalable Computing and Communications and Its Associated Workshops.

[51]  Marian G. Williams,et al.  A framework for role-based specification and evaluation of awareness support in synchronous collaborative applications , 2002, Proceedings. Eleventh IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises.

[52]  Karol Furdik,et al.  Events Processing and Device Interoperability in a Smart Office IoT Application , 2012 .

[53]  César A. Collazos,et al.  Classification of CSCW proposals based on a taxonomy , 2009, 2009 13th International Conference on Computer Supported Cooperative Work in Design.

[54]  Holly A. Yanco,et al.  LASSOing HRI: Analyzing situation awareness in map-centric and video-centric interfaces , 2007, 2007 2nd ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[55]  Bin Guo,et al.  From participatory sensing to Mobile Crowd Sensing , 2014, 2014 IEEE International Conference on Pervasive Computing and Communication Workshops (PERCOM WORKSHOPS).