Cuteness as a ‘Dark Pattern’ in Home Robots

Dark patterns are a recent phenomenon in the field of interaction design, where design patterns and behavioral psychology are deployed in ways that deceive the user. However, the current corpus of dark patterns literature focuses largely on screen-based digital interactions and should be expanded to include home robots. In this paper, we apply the concept of dark patterns to the ‘cute’ aesthetic of home robots and suggest that their design constitutes a dark pattern in HRI by (1) emphasizing short-term gains over long-term decisions; (2) depriving users of some degree of conscious agency at the site of interaction; and (3) creating an affective response in the user for the purpose of collecting emotional data. This exploratory paper expands the current library of dark patterns and their application to new technological interfaces into the domain of home robotics in order to establish the grounds for an ethical design practice in HRI.

[1]  Colin M. Gray,et al.  The Dark (Patterns) Side of UX Design , 2018, CHI.

[2]  Luke Stark,et al.  The emotional context of information privacy , 2016, Inf. Soc..

[3]  Wendy Hui Kyong Chun,et al.  Programmed Visions: Software and Memory , 2011 .

[4]  Laurel D. Riek,et al.  Healthcare robotics , 2017, Commun. ACM.

[5]  V. Quinsey,et al.  The influence of infant facial cues on adoption preferences , 2002, Human nature.

[6]  Ugo Pagallo,et al.  The Impact of Domestic Robots on Privacy and Data Protection, and the Troubles with Legal Regulation by Design , 2016 .

[7]  Jeffrey Holbrook,et al.  Early engagement and new technologies: opening up the laboratory , 2014 .

[8]  K. Lorenz,et al.  Studies in Animal and Human Behavior, Vol. 1 , 1971 .

[9]  J. Bargh,et al.  Dimorphous Expressions of Positive Emotion: Displays of Both Care and Aggression in Response to Cute Stimuli , 2015, Psychological science.

[10]  Daniel I. Harris,et al.  Cute, Quaint, Hungry And Romantic: The Aesthetics Of Consumerism , 2000 .

[11]  Lee McGuigan,et al.  An impulse to exploit: the behavioral turn in data-driven marketing , 2018 .

[12]  Stephen Wendel,et al.  Designing for Behavior Change: Applying Psychology and Behavioral Economics , 2013 .

[13]  James Williams Stand Out of Our Light : Freedom and Resistance in the Attention Economy , 2018 .

[14]  Chris Nodder,et al.  Evil by Design: Interaction Design to Lead Us into Temptation , 2013 .

[15]  Catherine Barbara Caudwell,et al.  The Robotic Archetype: Character Animation and Social Robotics , 2018, ICSR.

[16]  Ian R. Kerr,et al.  Emanations, Snoop Dogs and Reasonable Expectation of Privacy , 2007 .

[17]  H. Freud Emotional Design Why We Love Or Hate Everyday Things , 2016 .

[18]  Shoshana Zuboff,et al.  Big other: surveillance capitalism and the prospects of an information civilization , 2015, J. Inf. Technol..

[19]  B. J. Fogg,et al.  Persuasive technology: using computers to change what we think and do , 2002, UBIQ.

[20]  Sherry Turkle,et al.  In good company?: On the threshold of robotic Companions , 2010 .

[21]  Sebastian Boring,et al.  Dark patterns in proxemic interactions: a critical perspective , 2014, Conference on Designing Interactive Systems.

[22]  Cynthia Breazeal,et al.  Designing sociable robots , 2002 .

[23]  C. Breazeal,et al.  SCHMOOZING WITH ROBOTS : EXPLORING THE BOUNDARY OF THE ORIGINAL WIRELESS NETWORK , 1999 .

[24]  Catherine Caudwell,et al.  What do home robots want? The ambivalent power of cuteness in robotic relationships , 2020, Convergence: The International Journal of Research into New Media Technologies.

[25]  Sianne Ngai Our Aesthetic Categories: Zany, Cute, Interesting , 2012 .

[26]  Karl F. MacDorman,et al.  The Uncanny Valley [From the Field] , 2012, IEEE Robotics Autom. Mag..

[27]  Frank Kargl,et al.  Tales from the Dark Side: Privacy Dark Strategies and Privacy Dark Patterns , 2016, Proc. Priv. Enhancing Technol..

[28]  Martina Mara,et al.  Effects of lateral head tilt on user perceptions of humanoid and android robots , 2015, Comput. Hum. Behav..

[29]  Luke Stark Algorithmic psychometrics and the scalable subject , 2018, Social studies of science.

[30]  Taylor Dotson,et al.  Technology, choice and the good life: Questioning technological liberalism , 2012 .

[31]  T. Wade,et al.  Race and facial attractiveness: individual differences in perceived adoptability of children , 2006 .

[32]  Karen Barad Meeting the Universe Halfway: Quantum Physics and the Entanglement of Matter and Meaning , 2007 .

[33]  Takanori Shibata,et al.  An overview of human interactive robots for psychological enrichment , 2004, Proceedings of the IEEE.

[34]  Lawrence Lessig,et al.  Code and Other Laws of Cyberspace , 1999 .