Caring TV as a Service Design with and for Elderly People

The increasing number of elderly people and decreasing number of employees challenge us to seek for new solutions in the field of health care and social welfare. Also the changing structures of welfare organizations and service processes demand new approaches in order to respond to future challenges. CaringTV aims to design virtual, interactive service concept with and for elderly people in order to support the wellbeing and the quality of life in the elderly. In this article the concept of quality of life will be defined and described as a client driven method based on the findings of two research projects; Coping at Home and Home. They, in turn, are based on the development of the Caring TV – concept at the Well Life Center at Laurea University of Applied Sciences.