An indicator system for evaluating megaproject social responsibility

Abstract Megaproject social responsibility (MSR) is fundamentally crucial for megaprojects' sustainable development. In order to provide an approach for effectively evaluating MSR, this study develops a holistic indicator system using a structured methodology and a quantitative analysis model. Addressing the multi-dimensionality of sustainability goals for the well-being of the wider society, the indicator system simultaneously integrates project life-cycle dynamism, stakeholder heterogeneity, and social responsibility interactivity. Furthermore, the indicator system is deliberately tailored for the translation of key issues of MSR into relevant measurements. The indicator system contains 25 indicators at the organizational level and 46 indicators at the project level—a structure which offers a novel typology to organize the attributes of MSR. Moreover, the results provide an alternative solution to the substantive improvement of MSR management—one that balances the interests of every stakeholder.

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