Do Digital Homes Dream of Electric Families? Consumer Experience Architecture as a Framework for Design

If we are designing for digital homes then we are not designing for humans ? How do we truly design for real people? consumer Experience Architecture (CEA) provides an actionable framework for the development, design, and production of products and services specifically centered around human needs, desires and frames of understanding. This chapter dismantles CEA into its essential components, exploring real-world examples and illustrations. Finally the chapter challenges the reader to expand current development practices by looking toward science fiction or other cultural inputs as possible laboratories or inspirations for future designs.