Managing Performance to Align the Participants of Collaborative Networks: Case Studies Results

The paper underlines the interest of using a performance management system applied to monitor the strategy effectiveness and the interoperation’s performance in the collaborative networks (CN). The aim with this study is to verify if a performance management system helps decision-makers reach the alignment among participants in a collaborative network. It is expected that this work provides an adequate tool for supporting quick decisions to meet the feasible and desirable improvements in inter-organisational processes. A framework (CNPMS) is also presented, having been developed to support the dynamic performance management, which was applied in case studies of two Brazilian collaborative networks.

[1]  Valerie Belton,et al.  Moving from performance measurement to performance management , 2003 .

[2]  R. Kaplan,et al.  The balanced scorecard--measures that drive performance. , 2015, Harvard business review.

[3]  Hamideh Afsarmanesh,et al.  Leveraging Knowledge for Innovation in Collaborative Networks, 10th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2009, Thessaloniki, Greece, October 7-9, 2009. Proceedings , 2009, PRO-VE.

[4]  Hamideh Afsarmanesh,et al.  Collaborative Networks: Reference Modeling , 2008 .

[5]  D. Holdstock.  Past, present--and future? , 2005, Medicine, conflict, and survival.

[6]  Américo Lopes Azevedo,et al.  An SSM-Based Approach to Implement a Dynamic Performance Management System , 2009, PRO-VE.

[7]  Américo Lopes Azevedo,et al.  Multi-Perspective Challenges on Collaborative Networks Business Environments , 2005, PRO-VE.

[8]  Stephen Evans,et al.  Performance Measurement and Added Value of Networks , 2004 .

[9]  Roberto da Piedade Francisco,et al.  Dynamic Performance Management In Business Networks Environment , 2007 .

[10]  Ravi Kathuria,et al.  ORGANIZATIONAL ALIGNMENT AND PERFORMANCE: PAST, PRESENT AND FUTURE , 2007 .

[11]  Tamio Shimizu,et al.  Strategic Alignment Process and Decision Support Systems: Theory and Case Studies , 2006 .

[12]  Hamideh Afsarmanesh,et al.  Challenges of collaborative networks in Europe , 2004 .

[13]  Umit Bititci,et al.  Collaborative performance management: present gaps and future research , 2006 .

[14]  Ángel Ortiz Bas,et al.  A Performance Measurement System for Virtual and Extended Enterprises , 2005, PRO-VE.

[15]  Hamideh Afsarmanesh,et al.  Collaborative Networks and Their Breeding Environments - IFIP TC5 WG 5.5 Sixth IFIP Working Conference on Virtual Enterprises, PRE-VE 2005, 26-28 September, 2005, Valencia, Spain , 2005, PRO-VE.