Developments in the Automation of SSM Tutorials Using Multimedia Technology

Increasing interest has been shown over the last 2–3 years in the possibility of developing some information technology-based teaching aid for Soft Systems Methodology (SSM). the impetus for such research has been varied, as has the success of the different ventures, but a reason for pursuing this line of enquiry has been the recognised difficulties surrounding the teaching of SSM. in this paper the authors describe developments in the production of an automated tutorial package for SSM using current multimedia technology.