The purpose of this paper is to propose a Data Quality Measurement Model based on ISO 8000 standard. This paper deals about the concepts implied in the measurement process, not about the measures themselves. Poor quality information causes customer dissatisfaction, lost revenue and higher costs associated with additional time to reconcile information. An understanding of the characteristics of the data that determine its quality, and an ability to measure, manage and report on data quality is required. Measurement is a major activity in data quality management. In literature, there are many proposals contributing somehow to the measurement of data quality. However, these measurement methods lack the unification. ISO 8000 provides a framework for improving data quality that can be used independently or in conjunction with quality management systems. ISO 8000 defines characteristics that can be tested by any organization in the data supply chain to objectively determine conformance of the data to ISO 8000.
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