Comparing Quality Management

The article compares two quality management models widely used in the US and Germany� First, it provides a short insight into the practice of quality management in the US and Germany by giving a short description and classifying the quality management models into their respective systems� Furthermore, the article analyses four specific aspects for a deeper insight into the development, procedures, institutions, and costs of both models� It will become evident that despite some differences, many similarities exist, especially regarding the processes of the two quality management models�