Work language analysis and the naming problem

The n a m i n g p r o b l e m f o r c o m p u t e r i n t e r f a c e s is o n e o f c h o o s i n g l a b e l s so t h a t t h e y c o n v e y i n t e n d e d m e a n i n g s . For t h i s c o m m u n i c a t i o n t o succeed , b o t h users a n d d e v e l o p e r s m u s t re ly on a s s u m p t i o n s a b o u t w h a t t h e i r c o u n t e r p a r t s k n o w a n d i n t e n d , in t h i s a r t i c l e w e p r e s e n t a f r a m e w o r k f o r g e n e r a t i n g a n d e v a l u a t i n g n a m e s t h a t t a k e s t h i s p r a g m a t i c a s p e c t o f l a n g u a g e use i n t o a c c o u n t .

[1]  Arthur W. Westerberg,et al.  An introduction to ASCEND: its language and interactive environment , 1992, Proceedings of the Twenty-Fifth Hawaii International Conference on System Sciences.

[2]  Thomas P. Moran,et al.  Learning and remembering command names , 1982, CHI '82.

[3]  Austin Henderson,et al.  Reflections on participatory design: lessons from the trillium experience , 1990, CHI '90.

[4]  Jonathan Grudin,et al.  The Cognitive Demands of Learning and Representing Command Names for Text Editing , 1984 .

[5]  Peter Piela,et al.  An Introduction to the ASCEND Modeling System: Its Language and Interactive Environment , 1993, J. Manag. Inf. Syst..

[6]  E. Clark On the pragmatics of contrast , 1990, Journal of Child Language.

[7]  Peter Piela,et al.  Integrating the user into research on engineering design systems , 1992 .

[8]  John Seely Brown,et al.  Enacting Design for the Workplace , 1992, Usability - Turning Technologies into Tools.

[9]  Georgia M. Green Pragmatics and Natural Language Understanding , 1989 .

[10]  E. Wynn Taking Practice Seriously , 1992 .

[11]  John Millar Carroll What's in a Name?: An Essay in the Psychology of Reference , 1985 .

[12]  Peter Piela Ascend: an object-oriented computer environment for modeling and analysis , 1989 .

[13]  Thomas K. Landauer,et al.  Natural command names and initial learning: a study of text-editing terms , 1983, CACM.

[14]  R. Shprintzen,et al.  What's in a name? , 1990, The Cleft palate journal.

[15]  David G. Novick,et al.  QUID: a quick user-interface design method using prototyping tools , 1992, Proceedings of the Twenty-Fifth Hawaii International Conference on System Sciences.

[16]  Peter Bøgh Andersen,et al.  Work language and information technology , 1987 .

[17]  Thomas K. Landauer,et al.  What Makes a Difference When? Comments on Grudin and Barnard , 1984 .

[18]  Jill Bell,et al.  The third role—the naturalistic knowledge engineer , 1989 .

[19]  Eve V. Clark,et al.  The principle of contrast: A constraint on language acquisition. , 1987 .