New York Integrated Incident Management System Evaluation Project Final Report

The Integrated Incident Management System (IIMS) enables incident response personnel to transmit data about an incident to other responders and dispatchers on a real-time basis. When an incident is entered into IIMS, the system uses GPS to identify the exact location of the incident and also enables response personnel to take and transmit pictures of an incident using a digital camera. The system also enables responders to exchange data about the incident and creates an incident log, including time stamps on incident duration. IIMS is deployed in each of the New York City boroughs and is used by both New York State and New York City transportation, enforcement and emergency response personnel. IIMS is operated by the NY Department of Transportation. IIMS has helped to reduce incident response time by enabling responders to verify incidents and identify what response assets are required through using IIMS data exchange capabilities. Previously, a supervisor was dispatched to an incident scene to make these types of decisions. IIMS will eventually be deployed using Web services, thus enabling users to access the system through a Web browser.