Interorganizational Information Systems And Data Quality Improvement: The Case Of Product Information In The French Large Retail Industry

Electronic exchanges of information in Business to Business relationships have continued to grow over the last decades. In the retail industry, Product Information, defined as a set of data that represents the product, is now in the scope of retailers and their suppliers. Indeed, since the beginning of the century, projects for electronic exchanges of Product Information have accelerated because of the emergence of new technologies that facilitate them. This qualitative research focuses on Product Information exchanges in the French large retail industry and introduces Data Quality aspects in the adoption of an interorganizational information system (IOS). By using previous classifications of Data Quality dimensions [19; 47], this research aims to present Data Quality dimensions retailers and manufacturers consider to be relevant for Product Information. Secondly, it explains how IOS adoption is expected to contribute to Data Quality improvement.

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