Human reliability and plant operating efficiency: Are 12-hour work schedules cause for concern

Since the introduction of 12-h shifts to the US nuclear power industry only 8 yr ago, compressed workweek schedules have proliferated among operations departments at a phenomenal rate. Many plants that continue to use 8-h shifts during normal operations routinely change to scheduled 12-h shifts during refueling or maintenance outages. The most critical issue in the use of extended work shifts is whether alertness, physical stamina, or mental performance are compromised to the point of reducing safety or efficiency of nuclear power plant operation. Laboratory and field research sponsored by the National Institute of Occupational Safety and Health suggests that alertness, measured by self-ratings, and mental performance, measured by computer-based performance tests, are impaired on 12-h shifts compared with 8-h shifts. In contrast to these findings, plant operating efficiency and operator performance have been rated as improved in two field studies conducted in operating nuclear power plants (Fast Flux Test Facility, Washington and Ontario Hydro, Canada). A recent Electric Power Research Institute review of nuclear industry experience with 12-h shifts also suggests an overwhelmingly positive rating of 12-h schedules from both control room operators and management.