Agents , Trust , and Organizational Behavior

Trust is viewed as a computational construct capable of being explicitly studied and modeled. Although articulated as a (functional) property of individual agents, the collective effect of events influencing (and being influenced by) trust judgments can impact organizational behavior. In this paper we summarize our work on agent trust and explore a current study on trust, cooperativity, and benevolence of agents and organizational behavior. Copyright © 1997, American Association for Artificial Intelligence (www.aaai.org). All rights reserved