Organisational Semiotics , Setúbal , Portugal , July , 2004 User Interfaces as Organisational Action Media

The issue at stake is how to conceive user interfaces of IT artefacts in an organisational and semiotic perspective. Different communicative functions of user interfaces are investigated and the sequencing of user-system interaction. Two earlier models in the information systems actability approach are investigated and integrated: The Elementary InterAction Loop (EIAL) and the communicative model of user interfaces. Three new EIAL models are created dependent on three interaction modes (reading, formulation and navigation mode). A small example from eldercare is used for illustration. The foundations of the different interaction models in socio-instrumental pragmatism are discussed.

[1]  G. Goldkuhl.  The socio-pragmatics of organisational knowledge : An inquiry of managing eldercare knowledge , 2004 .

[2]  Pär J. Ågerfalk,et al.  Analysis of communicative features of user interfaces , 2004 .

[3]  Göran Goldkuhl,et al.  The semiotics of user interfaces - a socio-pragmatic perspective , 2003 .

[4]  Kecheng Liu,et al.  Website interfaces as representamina of organizational behaviour , 2003 .

[5]  Pär J. Ågerfalk.  Information Systems Actability: Understanding Information Technology as a Tool for Business Action and Communication , 2003 .

[6]  Pär J. Ågerfalk,et al.  Usability in social action: reinterpreting effectiveness efficiency and satisfaction , 2003, ECIS.

[7]  John H. Connolly,et al.  User-System Interface Design An Organisational Semiotic Perspective , 2002 .

[8]  Göran Goldkuhl,et al.  Towards an integral understanding of organizations and information systems: Convergence of three theories , 2002 .

[9]  Göran Goldkuhl,et al.  Information systems as instruments for communication - Refining the actability concept , 2002 .

[10]  Pär J. Ågerfalk,et al.  Actability: a Way to Understand Information Systems Pragmatics , 2002 .

[11]  Simone Diniz Junqueira Barbosa,et al.  A semiotic engineering approach to user interface design , 2001, Knowl. Based Syst..

[12]  Vernon E. Cronen,et al.  Practical theory, practical art, and the pragmatic‐systemic account of inquiry , 2001 .

[13]  G. Goldkuhl.  Communicative vs material actions: Instrumentality, sociality and comprehensibility , 2001 .

[14]  Ronald K. Stamper,et al.  Organisational Semiotics: Informatics without the Computer? , 2001 .

[15]  Elizabeth J. Van Every,et al.  The Emergent Organization : Communication As Its Site and Surface , 1999 .

[16]  Pär J. Ågerfalk,et al.  Information Systems Actability Engineering : Integrating Analysis of Business Processes and Usability Requirements , 1999 .

[17]  Ben Shneiderman,et al.  Designing the user interface - strategies for effective human-computer interaction, 3rd Edition , 1997 .

[18]  Terri Gullickson,et al.  Social Organizations: Interaction Inside, Outside and Between Organizations. , 1996 .

[19]  Jakob Nielsen,et al.  Heuristic Evaluation of Prototypes (individual) , 2022 .

[20]  Heather Stark,et al.  "A Theory of Computer Semiotics: Semiotic Approaches to Construction and Assessment of Computer Systems, " by P. Bogh Andersen (Book Review) , 1993, Int. J. Man Mach. Stud..

[21]  J. Hewes,et al.  Perspectives on Usability , 1992, Conference Record on Crossing Frontiers..

[22]  Kjeld Schmidt,et al.  Taking CSCW Seriously: Supporting Articulation Work * , 1992 .

[23]  D. Norman.  The psychology of everyday things", Basic Books Inc , 1988 .

[24]  J. Habermas.  The Theory of Communicative Action: Reason and the Rationalization of Society , 1986 .

[25]  G. Wright,et al.  Explanation and understanding , 1971 .

[26]  A. Koller,et al.  Speech Acts: An Essay in the Philosophy of Language , 1969 .