Social Semiotic Techniques of Sense Making using Activity Theory
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Interpretive research of information systems has identified several relevant theories and produced many case studies, but there is no evidence that the progress has contributed to IS practitioners. It is partly because it has not provided them with techniques that they can use to make sense of their own social realities. We developed a technique on the basis of social semiotics by using the ideas of activity theory as a resource of development. It is a diagrammatic technique, part or all of which IS practitioners can use in the process of information systems development.