Ontology of Collaborative Supply Chain for Quality Management

In the highly competitive and rapidly changing glob al marketplace, independent organizations and enterpri s s often come together and form a temporary alignment of virtual enterprise in a supply chain to better provide products or service. As firms adopt the systems approach implicit in supply chain managemen t, they must manage the quality from both internal process contr ol and external control of supplier quality and customer requiremen ts. How to incorporate quality management of upstream and down stream supply chain partners into their own quality management sy s em has recently received a great deal of attention from both academ ic and practice. This paper investigate the collaborative feature an d the entities’ relationship in a supply chain, and presents an ont ol gy of collaborative supply chain from an approach of alig nin service-oriented framework with service-dominant lo gic. This perspective facilitates the segregation of material flow management from manufacturing capability management, which pro vides a foundation for the coordination and integration of the business process to measure, analyze, and continually improve the qu ality of products, services, and process. Further, this approach chara terizes the different interests of supply chain partners, providing an in novative approach to analyze the collaborative features of supply chain. Furthermore, this ontology is the foundation to develop quality manag ement system which internalizes the quality management in upstre am and downstream supply chain partners and manages the qu ality in supply chain systematically. Keywords—Ontology, supply chain quality management, service-oriented architecture, service-dominant log ic.