The design at best practiceframework in ICT concepts infacilities management
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Information and Communication Technology (ICT) become more important
nowadays. The Malaysia government has also define attractive policies to make our economy
environment more attractive such as Multimedia Super Corridor which is emphasize the
implementation of ICT in various economy sector and also to make ICT as an important agenda.
This includes facilities management sector in Malaysia. Therefore, this research will be planned
to build a national ICT Management Framework for facilities management sector in Malaysia.
This framework is a strategy and synergistic combination of a number of key components,
working in tandem. The framework is best viewed as an interconnected triangle consisting of
three key elements, namely, people, infrastructure and applications. The ICT Management
framework must identify the importance to innovation of building strong link between ICT and
facilities management sector. These will enhance facilities management sector capability to
produce and deliver globally competitive product and services, to facilitate growth.