Communication Climate, Job Satisfaction, and Organizational Commitment

This study attempted to investigate the effects of communication on organizational commitment (employee loyalty). Based on data from 521 nurses in four general care hospitals, the relationships among three communication variables, four demographic variables, job satisfaction, and organizational commitment were statistically analyzed. The results of the study suggest that communication does affect organizational commitment, that communication affects job satisfaction (employee morale), but that job satisfaction does not affect organizational commitment. A model of these relationships is proposed.

[1]  D. Wakefield,et al.  On the Causal Ordering of Job Satisfaction and Organizational Commitment , 1986 .

[2]  J. D. Sherman,et al.  Generalizability of an Organizational Commitment Model , 1981 .

[3]  M. E. Sheldon,et al.  Investments and Involvements as Mechanisms Producing Commitment to the Organization , 1971 .

[4]  Douglas T. Hall,et al.  Job Scope And Individual Differences As Predictors Of Job Involvement: Independent Or Interactive? , 1977 .

[5]  T. S. Bateman,et al.  A longitudinal analysis of the antecedents of organizational commitment. , 1984, Academy of Management journal. Academy of Management.

[6]  J. M. Stevens,et al.  Assessing personal, role, and organizational predictors of managerial commitment. , 1978, Academy of Management journal. Academy of Management.

[7]  F. E. Saal,et al.  Job involvement: A multivariate approach. , 1978 .

[8]  Yoash Wiener,et al.  Commitment: A behavioral approach to job involvement☆ , 1977 .

[9]  E. Larson,et al.  Commitment to company and union: Parallel models. , 1984 .

[10]  N. C. Morse,et al.  The experimental change of a major organizational variable. , 1956, Journal of abnormal psychology.

[11]  J. A. Alutto,et al.  Patterns of Teacher Participation in School System Decision Making , 1973 .

[12]  B. Schneider,et al.  Self Image and Job Characteristics as Correlates of Changing Organizational Identification , 1971 .

[13]  H. Becker Notes on the Concept of Commitment , 1960, American Journal of Sociology.

[14]  Harold P. Welsch,et al.  Inter-Relationships Between Organizational Commitment and Job Characteristics, Job Satisfaction, Professional Behavior, and Organizational Climate , 1981 .

[15]  R. Schuler A Role and Expectancy Perception Model of Participation in Decision Making , 1980 .

[16]  Robert A. Snyder,et al.  Sex and Position as Predictors of Organizational Commitment , 1983 .

[17]  D. Hall,et al.  Relationship of job characteristics to job involvement, satisfaction, and intrinsic motivation , 1970 .

[18]  Joseph A. Alutto,et al.  Personal and Role-Related Factors in the Development of Organizational Commitment. , 1972 .

[19]  Richard M. Steers Antecedents and outcomes of organizational commitment. , 1977, Administrative science quarterly.

[20]  Arnon E. Reichers,et al.  A review and reconceptualization of organizational commitment. , 1985, Academy of management review. Academy of Management.

[21]  Charles A. O'Reilly,et al.  Job choice: The impact of intrinsic and extrinsic factors on subsequent satisfaction and commitment. , 1980 .