Empowering End-Users: A Pattern-Centered Groupware Development Process

When developing groupware satisfying user requirements is even more difficult than in the context of single-user application development; not only the interaction with the application itself but also the interaction between group members must be respected. Current design methodologies insufficiently focus the designers' attention to this aspect. Therefore, we propose the Oregon Software Development Process (OSDP) that fosters end-user participation, structures the interaction between end-users and developers, and emphasizes the use of a shared language between users and developers.

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