M-government: technologies, applications and challenges

The emergence of Mobile Technology (MT) has enabled the government to transform from Electronic Government (e-government) to Mobile Government (m-government). This paper proposed a framework based on the theory of Task-Technology Fit (TTF) to understand MTs and their implications for m-government applications. Following the framework, we reviewed current MTs, categorised e-government tasks and reviewed and summarised existing m-government applications. To measure the degree of fit between MTs and government tasks performed through them, and its importance in the successful m-government implementation, we then discussed the benefits and challenges of m-government.

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