The effects of individual innovativeness on users' adoption of Internet content filtering software and attitudes toward children's Internet use

Abstract The introduction of Internet content filtering software (ICFS) has led to intense debate among civil liberties groups. This paper explores the relationship between membership in five previously established adopter categories and users’ adoption of ICFS. The study also investigates how membership in the five adopter categories (innovators, early adopters, early majority adopters, late majority adopters, and laggards) affects user perceptions of and satisfaction with the software as well as parental attitudes towards their children’s Internet use. Using data from a panel of consumers ( n  = 784) who have used ICFS, the results reveal that consumers across the five adopter groups reported varying perceptions of and user satisfaction with ICFS and exhibited varying levels of interest in and control of their children’s Internet use. In particular, innovators and early adopters reported more favorable perceptions of and greater user satisfaction with ICFS than other adopters did. The study’s findings provide potentially significant implications that can be used to develop guidelines and a framework for assessing ICFS user behavior. Implications for theory and practice are discussed.