LINKING EMOTIONAL INTELLIGENCE AND PERFORMANCE AT WORK

The concept of emotional intelligence (El) has such intuitive appeal and face validity that in a short period of time it has captured the attention of social scientists and organizational practitioners around the world. The keyquestions that many want answered are whether there is validity to the idea of a form of intelligence rooted in emotion and whether El really supports positive life outcomes such as work success.The purpose of this book is to help answer these questions. Its chapters are written by a group of the foremost scholars and practitioners studying emotional intelligence in the workplace. It presents their cutting-edge thinking and research on EL The authors' perspectives differ on a number of dimensions including their definitions and models of EL However, together their chapters provide a strong case for a link between El and effective work performance. Together, they also provide detailed information about the various paths and routes through which EI can affect the performanceof individuals and groups. All the authors agree that their promising findings call attention to the need for further research on EL.