Developing a “good” information system for schools: The new Zealand experience

Abstract The majority of New Zealand schools use computerized information systems even though they are not mandated by government to do so. The MUSAC (Massey University School Administration by Computer) school information system, in particular, has been acquired by 76% of all New Zealand schools currently using, or likely to use, computerized systems. This chapter has a twofold purpose: first, it applies recently formulated theoretical constructs to examine the manner and sense in which the MUSAC system is a “good” system in developmental, design, and operational terms; second, it uses research findings on MUSAC acquisition and use to document progress that schools have made in realizing the potential of the system. Conclusions reflect on the nature of information system use, indicate directions for further research, and suggest a focus for training and development that will assist schools to better realize the potential of computerized school information systems.