MicroMax at seven (abstract)

In use and development since 1990, MicroMax is a knowledge-based system that helps human services workers in several U.S. states assess their clients’ potential eligibility for government assistance. It consolidates many complementary forms of information and functionality. This article summarizes MicroMax developments over the past seven years and reviews some of the kinds of knowledge the system may be said to codify. It includes practical perspectives on the knowledge engineering challenges encountered in developing and maintaining such a tool. The fill paper, available in the Working Notes oft&s conference, has the following sections: Project History and Statm This software was created for a joint project of Harvard Law School, Harvard Medical School, and Brigham and Women’s Hospital. Later sponsored by the Boston Department of Health and Hospitals and the Families USA Foundation, it is now owned by Community Catalyst, Inc. MicroMax is implemented in the CAPS Author environment. Permission to make digitavhard copy of all or part of this work for personal or classroom use is granted without fee provided that the copies ate not made or distributed for profit or commercial advantage, the copyright notice, tbe title of the publication and its date appear, and notice is given that copying is by permission of ACM, Inc. To copy otherwise, to republish, to post on servers or to redistribute to lists, requires prior specific permission a&or fee. ICAK-97, Melbourne, Australia