Fitting square pegs into round holes: mapping the domain of contingent work arrangements onto the psychological contract

In this paper, we have endeavored to integrate the literature on psychological contracts with the literature on contingent work arrangements. After reviewing previous work on contingent employment, we illustrate how the dimensions of psychological contracts (stability, scope, tangibility, focus, time frame, particularism, multiple agency and volition) are more useful in highlighting differences and similarities among alternative employment arrangements in a meaningful and parsimonious manner. In doing so, we have sought to avoid the limitations of a typology or categorization of employment arrangements that has, thus far, yielded inconsistent and contradictory research results. In addition, we argue that the dimensions of psychological contracts, rather than the content of contracts, is more generalizable across type of work arrangement, as well as across different types of jobs and across national boundaries.

[1]  Richard A. Guzzo,et al.  Human resource practices as communications and the psychological contract , 1994 .

[2]  C. Cooper,et al.  International review of industrial and organizational psychology , 1986 .

[3]  L. V. Dyne,et al.  Organizational Citizenship Behavior: Construct Redefinition, Measurement, and Validation , 1994 .

[4]  L. Delsen Atypical Employment and Industrial Relations in the Netherlands , 1993 .

[5]  Jennifer A. Chatman,et al.  Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. , 1986 .

[6]  Shaul Fox,et al.  Work Attitudes and Emotional Responses of Permanent, Voluntary, and Involuntary Temporary‐help Employees: An Exploratory Study , 1995 .

[7]  R. Lewicki Research on Negotiation in Organizations , 1990 .

[8]  P. Thoits Multiple identities and psychological well-being: a reformulation and test of the social isolation hypothesis. , 1983, American sociological review.

[9]  Teresa M. Amabile,et al.  Motivation and Creativity: Effects of Motivational Orientation on Creative Writers , 1985 .

[10]  A. Dale,et al.  Temporary Workers: Cause for Concern or Complacency? , 1988 .

[11]  Mark S. Granovetter Economic Action and Social Structure: The Problem of Embeddedness , 1985, American Journal of Sociology.

[12]  Daniel C. Feldman,et al.  Managing temporary workers: A permanent HRM challenge , 1994 .

[13]  D. Rousseau Psychological contracts in organizations : understanding written and unwritten agreements , 1995 .

[14]  D. Rousseau,et al.  Changing individual–organization attachments: A two-way street. , 1995 .

[15]  D. Rousseau Psychological and implied contracts in organizations , 1989 .

[16]  Edward G. Carmines,et al.  Reliability and Validity Assessment , 1979 .

[17]  Fred A. Mael,et al.  Social identity theory and the organization , 1989 .

[18]  E. Morrison,et al.  WHEN EMPLOYEES FEEL BETRAYED: A MODEL OF HOW PSYCHOLOGICAL CONTRACT VIOLATION DEVELOPS , 1997 .

[19]  L. Cronbach,et al.  Construct validity in psychological tests. , 1955, Psychological bulletin.

[20]  J. Pearce Toward an Organizational Behavior of Contract Laborers: Their Psychological Involvement and Effects on Employee Co-Workers. , 1993 .

[21]  M. C. Jensen,et al.  Harvard Business School; SSRN; National Bureau of Economic Research (NBER); European Corporate Governance Institute (ECGI); Harvard University - Accounting & Control Unit , 1976 .

[22]  Robert H. Moorman,et al.  Relationship between organizational justice and organizational citizenship behaviors : do fairness perceptions influence employee citizenship ? , 1991 .

[23]  Jane Katz Til Death Do Us Part , 2000 .

[24]  Thomas W. Lee,et al.  The effects of work schedule and employment status on the organizational commitment and job satisfaction of full versus part time employees , 1991 .

[25]  Denise M. Rousseau,et al.  Linking strategy and human resource practices: How employee and customer contracts are created , 1994 .

[26]  Larry Peters,et al.  Behavioral Commitment and Tenure of New Employees: A Replication and Extension , 1991 .

[27]  C. Perrow Organizational Analysis: A Sociological View , 1970 .

[28]  Efrat Elron,et al.  Expatriate managers and the psychological contract. , 1994 .

[29]  Denise M. Rousseau,et al.  New hire perceptions of their own and their employer's obligations: A study of psychological contracts , 1990 .

[30]  Sandra L. Robinson,et al.  Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior , 1995 .

[31]  Michael A. Campion,et al.  Meaning and measurement of turnover: Comparison of alternative measures and recommendations for research. , 1991 .

[32]  Gary D. Kissler The new employment contract , 1994 .

[33]  Deborah A. Schmedemann,et al.  When Promises Become Contracts: Implied Contracts and Handbook Provisions on Job Security , 1994 .

[34]  Stanley D. Nollen,et al.  Managing Contingent Workers: How to Reap the Benefits and Reduce the Risks , 1995 .

[35]  Brian Uzzi,et al.  Determinants Of Employment Externalization - A Study Of Temporary Workers And Independent Contractors , 1993 .

[36]  T. M. Amabile,et al.  Social influences on creativity: the effects of contracted-for reward. , 1986, Journal of personality and social psychology.

[37]  Howard B. Lee,et al.  Foundations of Behavioral Research , 1973 .

[38]  D. Organ Organizational citizenship behavior: The good soldier syndrome. , 1988 .

[39]  Denise M. Rousseau,et al.  The contracts of individuals and organizations , 1993 .

[40]  Donald G. Gardner,et al.  Organization-Based Self-Esteem: Construct Definition, Measurement, And Validation , 1989 .

[41]  James B. Boskey The proper role of the mediator: Rational assessment, not pressure , 1994 .

[42]  Judi McLean Parks,et al.  The Fourth Arm of Justice: The Art and Science of Revenge , 1996 .

[43]  D. Rousseau,et al.  Trends in organizational behavior , 2000 .

[44]  K. Eisenhardt Agency Theory: An Assessment and Review , 1989 .

[45]  Blair H. Sheppard,et al.  Organizational justice: The search for fairness in the workplace. , 1994 .

[46]  J. Gentry,et al.  Antecedents of turnover intentions among retail management personnel. , 1988 .

[47]  E. Deci INTRINSIC MOTIVATION, EXTRINSIC REINFORCEMENT, AND INEQUITY , 1972 .

[48]  S. Jackson,et al.  A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings , 1985 .

[49]  Lois E. Tetrick,et al.  The psychological contract as an explanatory framework in the employment relationship. , 1994 .

[50]  Nigel Nicholson,et al.  The Absence Culture and Psychological Contract—Who's in Control of Absence? , 1985 .

[51]  S. Robinson Trust and Breach of the Psychological Contract , 1996 .

[52]  A. Berg,et al.  Part-Time Employment , 1989 .

[53]  Denise M. Rousseau,et al.  Changing the deal while keeping the people , 1996 .

[54]  R. Aronson,et al.  The Contingent Economy: The Growth of the Temporary, Part-Time, and Subcontracted Workforce. , 1991 .

[55]  Garth L. Mangum,et al.  The Temporary Help Industry: A Response to the Dual Internal Labor Market , 1985 .

[56]  Denise M. Rousseau,et al.  CHANGING OBLIGATIONS AND THE PSYCHOLOGICAL CONTRACT: A LONGITUDINAL STUDY , 1994 .

[57]  Barry M. Staw,et al.  Task Revision: A Neglected Form of Work Performance , 1990 .

[58]  N. Maxwell,et al.  Employment and Wage Effects of Involuntary Job Separation: Male-Female Differences , 1986 .

[59]  Employee benefits: A growing source of psychological contract violations , 1994 .

[60]  Paula C. Morrow,et al.  The theory and measurement of work commitment , 1993 .

[61]  K. Weick The social psychology of organizing , 1969 .

[62]  H. Gottfried Mechanisms of control in the temporary help service industry , 1991 .

[63]  Elizabeth Wolfe Morrison,et al.  Role Definitions and Organizational Citizenship Behavior: The Importance of the Employee's Perspective , 1994 .

[64]  Daniel C. Feldman,et al.  Employee Reactions to Temporary Jobs , 1995 .

[65]  C. Goldin,et al.  Understanding the Gender Gap: An Economic History of American Women , 1990 .

[66]  Karlene H. Roberts,et al.  Part-Time Workers as Missing Persons in Organizational Research , 1982 .

[67]  Isik U. Zeytinoglu,et al.  Global diversity in employment relationships: a typology of flexible employment , 1996 .

[68]  Elizabeth Wolfe Morrison,et al.  Impression Management in the Feedback-Seeking Process: A Literaturereview and Research Agenda , 1991 .

[69]  William G. Ouchi,et al.  Markets, Bureaucracies, and Clans. , 1980 .

[70]  Elizabeth Wolfe Morrison,et al.  The Impact of Feedback Diagnosticity and Performance Expectations on Feedback Seeking Behavior , 1992 .

[71]  J. H. Davis,et al.  An Integrative Model Of Organizational Trust , 1995 .

[72]  Patrick M. Wright,et al.  Productivity and extra-role behavior: The effects of goals and incentives on spontaneous helping. , 1993 .

[73]  Kathy M. Beard,et al.  Employees at risk: Contingent work and the psychological experience of contingent workers. , 1995 .

[74]  T. Newton,et al.  Role stress reexamined: An investigation of role stress predictors , 1987 .

[75]  H. Kelman PROCESSES OF OPINION CHANGE , 1961 .

[76]  J. Atack,et al.  A new economic view of American history : from colonial times to 1940 , 1994 .

[77]  J. Rogers Just a Temp , 1995 .

[78]  Clive J. Fullagar,et al.  The Union and Its Members: A Psychological Approach , 1993 .

[79]  D. Rousseau,et al.  Violating the psychological contract: Not the exception but the norm , 1994 .

[80]  J. Pfeffer,et al.  The External Control of Organizations. , 1978 .