Does supply chain management really pay? Six perspectives to measure the performance of managing a supply chain

Does supply chain management really pay? This question addresses the critical problem of separating the outcome of all the different “managements”, which usually are at work concurrently in a living company. Besides supply chain management (SCM) you may find other areas, trying to improve the performance of a company at a single point in time. Isolating the impact of SCM on the bottom line will thus be difficult. The paper at hand explores suitable metrics to measure the effectiveness of SCM. The outcome of this piece of research will present six unique sets of metrics to measure performance of SCM. The different metrics refer to the main disciplines, which contributed to the field of SCM the most: System Dynamics, Operations Research/Information Technology, Logistics, Marketing, Organization and Strategy.

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