A knowledge management perspective to evaluation of enterprise information portals

The paper develops conceptual criteria for evaluating Enterprise Information Portal (EIP) systems in the context of knowledge management activities such as knowledge integration and application. The criteria have been drawn from an Activity theory perspective consisting of actors, community, object, tools, rules, and division of labor. It then discusses the characteristics of several commercial EIPs and evaluates one major commercial EIP in the context of the framework. Copyright © 2002 John Wiley & Sons, Ltd.

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