Integrating and Coordinating Major Software Systems With Workflow Management Systems

Workflow management systems are an effective means to accelerate and automate business processes. Indeed they guarantee a high quality in the execution of these business processes. A major benefit of workflow management systems is their abilit y to integrate already existing software and standard applications. This paper describes the problems which arise when major software components like „ multimedia audio/video, desktop conferencing systems“ or „ document analysis and understanding systems“ have to interact with workflow management systems. As a result a generic concept for integration of these different kinds of systems will be provided, which aims to achieve a smooth transitions between the sy stem .