Assessment oftheQuality of Teaching and Leari g6 Based on DataDrivenEvaluation Methods

Thedata-driven decision support toolbuilt aroundtheSAStechnology hasbeendeveloped tosupport theevaluation andmonitoring ofthequality ofeducational process. Thetoolformsanintegrated framework thatcan beusedformanaging ofteaching andlearning processes and for performing comparative studiesin the participating institutions. Thetoolincludes: theengine for thecomparative statistical analysis ofthequality of teaching, themechanismfordissemination ofanalytical results andthereporting facility. Themainaimofour studyistoextract andtocomparetheinformation onthe quality ofcourses andteaching obtained fromthedifferent setsofdatabases attheFaculty ofElectronic Engineering (FEE)oftheWroclaw, University ofTechnology (WUT), Poland;theFacultyofComputerScience (FCS)at University ofLasPalmasdeGrandCanaria(ULPGC), Spain;the Facultyof Engineering, Software, the Polytechnic University ofUpperAustria inHagenberg, Austria; theElectrical andComputer Science Department attheUniversity ofArizona inTucson, USAandSoftware Engineering Group at the Facultyof Engineering University ofTechnology, Sydney(UTS), Australia. Inthis paperwe describe theprocess involved, themethodology, thetools fortheanalysis; andwepresent theresults ofour study. IndexTerms-Evaluation ofCourses andTeaching, Survey DesignModels, Software-based CourseEvaluation Systems, OLAP,DataWarehousing andDataMining, DSS.