Supply governance structures for reverse logistics systems

Purpose – The purpose of this paper is to examine the changes in governance structures that evolved as reverse logistics systems were developed. The UK car crash repair sector was used as a case study.Design/methodology/approach – The value‐chain governance framework proposed by Gereffi et al. was used to assess changes in governance systems as firms developed a reverse logistics flow and three transactional variables were used to determine how supply chains are governed and change. Both forward and reverse product flows for two supply chains were assessed to determine what changes in governance of the supply chain took place as reverse logistics operations developed.Findings – The authors' analysis documents how relationships between the focal firm and other supply chain members altered as the new reverse logistic system developed. The modular governance structure that developed through increased supplier capability coupled with higher levels of knowledge and information codifications were shown to be im...

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