Necessity for a new technology acceptance model to predict adoption of wireless technology in healthcare

Adoption of new technologies has been a focus of research in Information Systems (IS) literature for the past two decades, starting with the adoption of desktop computer technology through to the adoption of electronic commerce technology. Issues researched include how users 'handle' various options available in a software environment, their perceived opinion, barriers and challenges to adopting a new technology, IS development procedures that are directly impacting any adoption including interface designs, and elements of human issues. However, literature indicates that the models proposed in the IS literature such as Technology Acceptance Model (TAM) are not suitable for specific settings to predict adoption of technology. Studies in the past few years have strongly concluded that TAM is not suitable in the healthcare setting because it does not consider a myriad of factors influencing technology adoption in healthcare. This paper discusses the problems in healthcare due to poor information systems development, considers factors needed while developing healthcare applications as these are complex and different from traditional MIS applications, and derives a model that can be tested for adoption of new technology in healthcare settings. The contribution of this paper is in terms of building theory that is not available in the combined areas of Information Systems and healthcare.

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