혁신저항모델기반 대학 시설물유지관리시스템 도입 결정요인분석

The aim of this research was to identify the factors influencing the adoption of facility management system (FMS) in higher education facilities from the perspective of innovation resistance. We conducted surveys at two universities: one utilizes FMS, the other is planning to adopt it. Respondents were classified into three groups depending on their experiences. The respondents favored business compatibility over ease of use. Abundant information directly influenced FMS satisfaction. We identified the respondents’ willingness and tendency to adopt innovation technology.